This competition served as both a valuable academic platform and a testament to the training quality and research spirit of students of FEEE at Ton Duc Thang University in digital signal processing using MATLAB. The Organizing Committee hopes this event will continue to grow in coming years, motivating students to persistently learn and conquer new challenges.

The specialized report provides students with basic knowledge about AI, explore new technology trends and encourage students to participate in creating and developing new ideas in applying AI technology to the Call Center system as well as career orientation for students after graduation.